Most Frequently Asked Questions
How to start from be99 Help FAQ?
First identify your problem type, then match the questions below; because the same answer often applies
New users typically get stuck on login, APK installation, and opening the app; those answers are placed first, so please start there
What to do if be99 login problems?
Enter the password correctly; sometimes changing the keyboard language causes incorrect information to be entered
If it still doesn't work, refresh the network and try again; many Dhaka users experience weak signals and delays, so a short, 2-minute pause helps
Are there separate questions about the be99 App and be99 APK?
Yes, that is normal; APK is the file, and App is the experience on the phone. On Android, install APK first, then open App.
Often, during the first install, you must grant one permission; after that, the task finishes quickly, especially on older phones too
How long does it take to get support?
For common questions, quick answers are available; for complex matters, it may take a bit longer because information is checked first
If you have questions about bKash, Nagad, or Rocket, please send your transaction details to help the team start quickly